A true e-commerce experience

What is e-commerce?

Let's try to answer some of your questions about real shopping online in Madagascar.

1. What is e-commerce

E-commerce, short for electronic commerce, refers to the buying and selling of goods and services online. It involves digital transactions and typically includes features like online payment gateways, secure checkout processes, and automated order fulfillment.

2. How is "Marche Madagascar" different from advertising on Facebook

"Marche Madagascar" is a true e-commerce platform that provides a dedicated online marketplace for buying and selling products. Unlike Facebook advertising, it offers features like payment gateways, instant sales, and a structured shopping experience.

3. What payment methods are accepted on "Marche Madagascar"

We accept payments through various methods, including PayPal, credit cards, and Orange Money, providing you with a range of options to pay for your purchases securely.


4. Can I trust sellers on "Marche Madagascar" to deliver the goods I order

Yes, our sellers are committed to providing the goods as described. We have measures in place to ensure the reliability of sellers and maintain a trustworthy shopping environment.

5. How do I sign up on "Marche Madagascar"

Signing up is easy! Visit our registration page HERE and follow the simple steps to create your account.

6. Is my personal information safe when I register on "Marche Madagascar"

Absolutely. We prioritize the security of your personal information and use advanced encryption and security measures to protect your data.


7. What kind of products can I buy on "Marche Madagascar"

"Marche Madagascar" offers a wide range of products, from electronics and clothing to handmade crafts and local specialties. You'll find a diverse selection of items from various sellers.

8. How do I make a purchase on "Marche Madagascar"

Simply browse the products, add items to your cart, and proceed to checkout. You can choose your preferred payment method, review your order, and confirm your purchase.

9. Can I sell my products on "Marche Madagascar"

Yes, we welcome sellers to join our platform. You can sign up as a seller and list your products for sale to reach a wider audience.

10. Is there a fee for selling on "Marche Madagascar"

We offer competitive pricing plans for sellers. You can find detailed information about our fees and plans on our seller registration page.

11. How can I track my order after making a purchase

Once your order is confirmed, you will receive tracking information from the seller. You can use this information to monitor the status of your delivery.

12. What should I do if I have a problem with my order or a dispute with a seller

If you encounter any issues with your order, you can contact our customer support team. We will assist you in resolving the matter and ensuring a satisfactory resolution.

13. Is there a return policy for products purchased on "Marche Madagascar"

Yes, we have a return policy in place to protect your interests as a buyer. You can review the return and refund guidelines on our website.

14. How do I change my account information, such as my email or password

You can update your account information by logging in and navigating to the "Account Settings" section. From there, you can make the necessary changes.

15. Are there any restrictions on who can use "Marche Madagascar"

"Marche Madagascar" is open to both buyers and sellers in Madagascar and beyond. However, you must be of legal age to use our platform.

16. What do I do if I forget my password

If you forget your password, simply click on the "Forgot Password" link on the login page. Follow the instructions to reset your password securely.

17. Can I shop on "Marche Madagascar" from my mobile device

Yes, you can access "Marche Madagascar" from your mobile device or tablet. We offer a responsive website design for a seamless shopping experience on the go.


18. How do I contact customer support for assistance

You can reach our customer support team by clicking on the "Contact Us" link at the bottom of our website. We are here to help with any questions or concerns you may have.

19. Is "Marche Madagascar" available in multiple languages

Currently, our platform is primarily available in French and Malagasy, catering to the local audience in Madagascar.

20. How can I leave feedback or reviews for sellers on "Marche Madagascar"

After completing a purchase, you will have the opportunity to leave feedback and reviews for the seller. Your feedback helps build trust within our community.

21. Are there any promotions or discounts available on "Marche Madagascar"

Yes, we often run promotions and discounts on various products. Keep an eye on our homepage and newsletters for the latest deals.

22. How do I unsubscribe from email newsletters from "Marche Madagascar"

You can easily unsubscribe from our newsletters by clicking the "Unsubscribe" link at the bottom of any email you receive from us.

23. Can I save my favorite products on "Marche Madagascar" to purchase later

Yes, you can add products to your wishlist and access them later when you're ready to make a purchase.

24. What should I do if I encounter technical issues while using "Marche Madagascar"

If you experience technical problems, please contact our support team. We'll work to resolve any issues promptly.

25. Can I sell both new and used items on "Marche Madagascar"

Yes, you can sell both new and used items, as long as they meet our quality and authenticity standards.

26. How do I know if a seller on "Marche Madagascar" is verified or reputable

We display seller ratings and reviews to help you assess their reputation. Additionally, verified sellers have a verified badge on their profiles.

27. Are there any restrictions on the size or weight of products I can sell on "Marche Madagascar"

While there are no strict size or weight limits, please ensure that your products can be reasonably shipped and delivered to customers.

28. Can I change my shipping address after placing an order

You can request a shipping address change by contacting the seller directly. They will assist you with the necessary steps.

29. What is the delivery time for products ordered on "Marche Madagascar"

Delivery times may vary depending on the seller and the location of the product. Check the product description for estimated delivery times.

30. Can I track multiple orders from different sellers in one place

Yes, you can track multiple orders from different sellers in your account. Each order will have its own tracking information.

31. Is my payment information stored securely on "Marche Madagascar"

We prioritize the security of your payment information and follow industry best practices to ensure it is stored and processed securely.

32. Are there any fees associated with canceling an order

The cancellation of an order may be subject to the seller's policies. Please review the seller's cancellation policy.

Let's build something together

Contact Marche Madagascar